At The Arabian View, we strive to provide our customers with exceptional service and ensure their satisfaction. This refund policy outlines the terms and conditions regarding cancellations and refunds for bookings made through our platform. Please read this policy carefully before making any reservations.

Cancellation and Refund Eligibility:

1. Cancellations made within 14 days of the booking date will not incur any cancellation charges, and a full refund will be provided.
2. Cancellations made after the 14-day window will not be eligible for a refund. The booking amount will not be processed for a refund.

Hotel Closure Due to Natural Calamities or Other Reasons:

In the event that the hotel is shut down during the period of your reservation due to natural calamities (such as hurricanes, earthquakes, floods) or any other unforeseen circumstances, you will be entitled to a full refund. We will make every effort to notify you as soon as possible in such situations.

Non-Compliance with Government Laws:

If any aspect of your reservation or stay does not comply with standard government laws and regulations, you are eligible for a full refund. This includes instances where the hotel fails to meet required safety standards, licensing requirements, or any other legal obligations.

Refund Process:

To initiate the refund process, please follow the steps outlined below:

1. Visit our website and locate the login section. It can typically be found in the top right corner of the page.
2. Click on the profile icon and enter the mobile number that you used during the booking process for sign in. Your account got created automatically during the booking, so you may need to use the same number to proceed further.
3. Once you have successfully logged in, you will find a list of your booking details. Locate the specific booking that you wish to cancel and initiate a refund for.
4. Click on the booking details to access the cancellation options. Follow the prompts and guidelines provided to cancel your booking.
5. After canceling the booking, our system will initiate the refund process automatically, and the refund amount will be processed to the original payment method used during the booking.

If you encounter any issues or require further assistance with the refund process, please don’t hesitate to contact us at info@thearabianview.com . Our team will guide you through the process and assist you with any queries you may have. To ensure a smooth refund process, please provide the necessary booking details and relevant supporting documentation.

Refund Method:

Refunds will be processed using the same payment method used for original booking and will reflect with customer account within 7-10 working day’s

Exceptions:

Please note that this refund policy does not cover situations such as changes to travel plans, personal reasons for cancellation, or dissatisfaction with hotel amenities or services.

Amendments to the Refund Policy:

The Arabian View Hotel reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

By making a reservation with us, you acknowledge and agree to the terms and conditions of this refund policy.

If you have any questions or concerns regarding our refund policy, please contact our customer support team for assistance.

Thank you for choosing The Arabian View. We appreciate your understanding and cooperation regarding our refund process.